Support

Need a hand? Talk to a person.

There is no ticket queue and no bot wall. Email team@pawcheck.co: we aim to reply within 2 business days, and a person reads every message.

Questions, problems, feedback or a privacy request. Write from the email address on your account if it's about your account.

Scores, recalls, photos, subscriptions and cancellations.

Cancel, change your plan or check your trial, for the App Store, Google Play or our website.

In the app any time, or by email without the app. Deleting your account doesn't cancel a subscription.

Think a score or a recall notice is wrong? Tap "Not right?" on the result, or email us with "Brand correction" in the subject.

What PawCheck collects, why, and the rules for using the app.

Your pet can't read labels. PawCheck reads them with you.